As part of the on-going improvement of Corporate Management System (CMS), K3 emphasizes the importance of understanding and meeting customer requirements; the need to consider processes for added value; and continual improvement of processes based on objective measurement. K3 developed a Quality Assurance Plan (QAP) complete with associated procedures and documents. The system results in continuous improvement of K3 effectiveness in the operation of the CMS and in the ability to satisfy customer requirements. This CMS focuses on:

• Establishing and maintaining good customer relations, which helps to ensure the appropriate amount of rigor is applied as the program evolves through various stages of its life cycle.
• Ensuring the product or service meets or exceeds implied and explicit customer expectations. (Customer Surveys are used in a systemic manner on a prescribed frequency).
• Continual Improvement of the products & processes, both with respect to customer satisfaction and value added.
• Control of products (changes and non conformances).
• Control of suppliers
• Internal and External Audits
  

K3's implementation approach focuses on a set of standardized processes and procedures that recognize the variety of projects on which we work, products and services that we deliver, and the wide range of customers that we support. Applicable to all projects are certain elements of the CMS. These include fundamental Good Business Practices, such tasks as establish strong customer relations, Documentation Control, Control of Quality Records, Procurement Control, Continual Improvement, and Control of Nonconforming Product. Other elements may be applicable, depending on the unique requirements of the project.

K3 Enterprises was ISO 9001:2008 registered in 2009, a revalidation of our earlier ISO 9001:2000 certification earned in 2008.